For more than three decades, GCG has executed the most critical legal administrative tasks efficiently and effectively, so our clients can get back to work. We are the premier provider for class action settlement administrations, restructuring and bankruptcy matters, mass tort settlement programs, regulatory settlements, and data breach response programs in the United States and internationally.
GCG’s team comprises attorneys*, paralegals, finance and banking experts, software engineers, in-house legal notice specialists, graphic artists with extensive website design experience, and U.S.-based Contact Center professionals hired, trained and managed by GCG. Our elite physical and human resources, superior quality assurance, and commitment to fraud prevention, compliance, and privacy protection underpin every matter we handle and contributed materially to GCG’s distinction as the first claims administrator to earn AICPA SOC 2, Type 1 Certification in 2013, a designation we have repeated each year since then.
GCG’s staff of approximately 500 employees includes attorneys*, paralegals, finance and banking experts, software engineers, in-house legal advertising specialists, graphic artists with extensive website design experience, and U.S.-based Contact Center professionals hired, trained and managed by GCG. We have full operations facilities in New York, Seattle, and Waterloo, Ontario, and a 60,000 square foot state-of-the-art Mail, Processing and Contact Center in Dublin, Ohio. Regional offices in Boca Raton, Denver, Houston, London, Los Angeles, New Orleans, New York, Portland, San Diego, and St. Louis, and the operational resources of Settlement Services, Inc. (SSI), our Tallahassee, Florida-based subsidiary specializing in labor and employment class action administrations, put us feet-on-the-ground in cities around the United States and available to clients on short notice.
GCG is a wholly-owned subsidiary of Crawford & Company. Based in Atlanta, Crawford & Company® (NYSE symbols CRD.A/CRD.B) is the world’s largest publicly listed independent provider of claims management solutions to insurance companies and self-insured entities. Crawford’s expansive global network and resources serve clients in more than 70 countries, providing comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management. As Crawford’s legal settlement administration business unit, GCG is backed by the support and network to offer turnkey legal administration solutions to our clients for cases of all types, sizes, and complexities wherever their work may take them, either in the U.S. or abroad.
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*GCG does not engage in the practice of law.